Calls are received at the local Silent Observer tips line phone. This phone is a stand alone instrument which does not provide caller ID, and conversations are not recorded. The Silent Observer Coordinator receiving the information completes the tips information form, makes initial inquiries and then passes the information to the investigating officer. Calls are accepted regarding any publicized request for information, such as "Crime of the Week" or such other crime(s) the caller has knowledge of.

By guaranteeing a caller's anonymity Silent Observer allows the caller to give information in a positive atmosphere without the prospect of retribution. By offering cash rewards for information leading to indictment or arrests, the program encourages otherwise reluctant callers to provide information.

For more information contact:

Ottawa County Central Dispatch 

Deputy Director, Tammy Smith, 616-994-7819


Northwest Ottawa County Silent Observer

Managed by the Chamber of Commerce  Grand Haven, Spring Lake, Ferrysburg

Joy Gaasch, President  616-842-4910


Holland / Zeeland Silent Observer 

Contact - Tom Kazin, Holland Police



Eastern Ottawa County Silent Observer