Calls are received at the local Silent Observer tips line phone. This phone is a stand alone instrument which does not provide caller ID, and conversations are not recorded. The Silent Observer Coordinator receiving the information completes the tips information form, makes initial inquiries and then passes the information to the investigating officer. Calls are accepted regarding any publicized request for information, such as "Crime of the Week" or such other crime(s) the caller has knowledge of.
By guaranteeing a caller's anonymity Silent Observer allows the caller to give information in a positive atmosphere without the prospect of retribution. By offering cash rewards for information leading to indictment or arrests, the program encourages otherwise reluctant callers to provide information.
For more information contact:
Ottawa County Central Dispatch
Deputy Director, Tammy Smith, 616-994-7819
Northwest Ottawa County Silent Observer
Managed by the Chamber of Commerce Grand Haven, Spring Lake, Ferrysburg
Joy Gaasch, President 616-842-4910
Holland / Zeeland Silent Observer
Contact - Tom Kazin, Holland Police
Eastern Ottawa County Silent Observer